Before you call for a repair, a few quick checks can sometimes solve the problem yourself, or at least help you describe it clearly.
An ice maker that suddenly stops working is one of the more common calls we get, but not every case needs a technician right away. Here are the checks worth trying first.
Make sure the water line behind the refrigerator is not kinked or frozen. A frozen supply line is a common cause of "no ice" complaints, especially after a power outage.
Many ice makers have a physical switch or an on-screen setting that can be accidentally turned off, especially after cleaning the freezer.
Ice makers need the freezer at 0°F or below to work properly. If the freezer is running warm, the ice maker may not produce ice even though everything else is working.
Sometimes ice cubes clump together and jam the ejector arm. Carefully clearing the tray can sometimes resolve the issue without any parts replacement.
An old or clogged water filter can restrict flow enough to slow or stop ice production. Most filters need replacement every 6 months.
If these checks don't solve it, our technicians repair ice makers of every major brand.
View Ice Maker Repair Service →If you hear the ice maker running but nothing happens, or if water is leaking from the unit, these usually point to a part that needs replacing, like the water inlet valve. In these cases, it is faster to call a technician directly.
A few quick checks solve more ice maker problems than you might expect. When they don't, describing what you tried helps your technician diagnose the issue faster on the visit.
Same-day appointments available across Converse, TX and nearby cities.
Call (726) 259-1738